TendersKenya is committed to a high standard of privacy for our users. We understand that the procurement process is a confidential and private activity and we take great care to ensure the services we provide meet our users expectations.
We know that the process involves the provision of sensitive personal information to others.
TendersKenya collects a range of personal and non-personal data as part of its core service offering.
TendersKenya collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information.
TendersKenya uses this information to improve and enhance our services by monitoring the areas on the site which are most popular to users and to enhance the usability and feature set of our services.
This aggregated information may be shared with TendersKenya partners, designers, technology service providers, investors, alliance partners, customers, advertisers and others in order to provide them with an overview of how TendersKenya visitors use the site.
TendersKenya’s web servers gather your IP address, device and browser characteristics, site activity records and other data in order to assist with the diagnosis of problems or support issues with our services, and to monitor legitimate use of our site and to provide diagnostic data for maintaining the security of our website.
TendersKenya uses cookies to provide you with a better experience. These cookies allow you to use specific services for example to remember who you are for automatically logging in.
Users who do not wish to receive cookies can instruct their web browsers to refuse them. However, doing so will prevent access to some areas of the site and limit your use of some of the TendersKenya services.
In order to better understand our users, TendersKenya may use a third party measurement company like Google or other web measurement companies to assess site traffic and behavior. Tracking codes from these companies are used to collect aggregated non-personal data about site, device, browser and internet service provider usage amongst other non-personal data.
This aggregate, non-personal information is collated and provided to TendersKenya by thee third parties to assist in analyzing the usage of the site. This data is also accessible by media organizations and research companies, for the purpose of conducting industry comparisons with other Internet websites. It is also accessible by third party advertisers considering placing advertising on TendersKenya via Google, Inmobi or other third party ad serving providers.
As part of registering with TendersKenya, we collect personal information about you that you provide in order for you to take full advantage of TendersKenya’s services.
Registration is completely optional. However, registration for free or paid membership services allows you to take advantage of more of the tools and resources that assist you in finding a tender. Registration includes submitting your email address, mobile phone number and other contact information, as well as some information about who you are and what type of tender you are looking for. You may access, edit or delete this information at any time when you log in to your account.
Tender Alerts are an optional service designed to help visitors maximize their chance of being awarded a tender. TendersKenya requests that you provide information relating to your tender preferences as well as your email address or mobile phone number so that we may notify you via email or SMS of tenders specific to your needs. Users can modify or delete their profiles at any time, and unsubscribe from the service at any time. Where signing up to a third party service is required (for example Safaricom or Airtel Alerts), we will specify that you are subscribing to a third party service not a service from TendersKenya
Please note that deleted records may still be stored by TendersKenya in testing or backup systems for a period of time. TendersKenya provides registered members with the option of creating a personal profile. Registered members’ profiles may be seen by TendersKenya clients who place tender ads in matching classifications and locations. Members can choose to hide their profile at any time. TendersKenya provides registered members with a range of privacy options in relation to the access allowed to their Profile whereby the tender advertiser sends the tender for which they are inviting you to apply to you before you release your application to them.
All information provided when creating a Profile including name, company profile, email address, telephone numbers, and references are used for the purposes of facilitating registered members opportunity seeking efforts. Registered Members can modify, hide or delete their profile at any time. TendersKenya reserves the right to disable or delete a Profile at their sole discretion.
TendersKenya may also retain information in order to customize the service we provide to you. For example, TendersKenya may use this information to help create a TendersKenya Profile that you may choose to use in the future. We will not however activate this (or any other service) or disclose this information to any third party without your express consent. TendersKenya does however reserve the right to disable or delete a saved profile at its discretion. However we will only do this for reasons of security, technological constraints or other factors unrelated to the personal information or identity or personal information of the user.
TendersKenya takes all reasonable steps to ensure the security of our systems. TendersKenya allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers belonging to third parties including Amazon. In addition, our employees and the contractors who provide services related to our information systems are contractually obliged to respect the confidentiality of any personal information held by TendersKenya. Our employees have severely restricted access to personal data stored on TendersKenya. However, TendersKenya will not be held responsible for events arising from unauthorized access of your personal information.
You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the TendersKenya site. Please notify us immediately if there is any unauthorized use of your account by any other Internet user or any other breach of security.
Unless you become a registered member, TendersKenya does not collect information that identifies you personally. If however, you become a TendersKenya registered member, you are able to change, update or delete your registered profile at any time by logging in.
TendersKenya may provide links for online tenders or other applications to third party sites. The use of your information by these third party sites is not within the control of TendersKenya and we cannot accept responsibility for the conduct of other companies.
With the consent of TendersKenya’s registered members, TendersKenya may provide that member’s personal profile to TendersKenya clients who have placed tender ads with matching classifications and locations to the registered member’s profile and who have purchased access to the member’s profile. The use of that information by these TendersKenya clients is not within the control of TendersKenya and we cannot accept responsibility for the conduct of these clients. TendersKenya clients who place tender ads on TendersKenya, and who purchase TendersKenya registered members’ profiles are asked to comply with our Advertiser Terms and Conditions that include a privacy policy with regard to their own information handling practices.
You may also directly contact advertisers to request access to any personal information that you have sent as part of an application or as part of a profile.
Sometimes, we transfer information to 3rd party contractors including persons outside of Kenya. Your personal data and resume may be stored securely on servers located in other parts of the world. Limited aspects of your profile information may be accessed by robots belonging to Google, Amazon, Microsoft or other third party search engine, security or other service providers.
By giving us your personal information, you consent to such disclosures and storage. In addition, where we transfer information to persons outside Kenya we believe that the recipients of such information are subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are substantially similar to our own principles.
TendersKenya welcomes ideas and feedback about all aspects of the site. TendersKenya stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with TendersKenya partners either in aggregate form or with specific identifying characteristics removed.
From time to time, TendersKenya may review and update its privacy statement. Revised versions will be updated on the website.